Terms & Conditions
Welcome to Creative Soul Sustainable Growth (NPC), hereinafter referred to as ‘CS‘. By accessing or using our services, including our project management and construction services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Perishable Nature of Products:
Our fresh juice and herb drinks are perishable items. We recommend consuming them within the recommended timeframe for the best quality and taste. Creative Soul Sustainable Growth (NPC) shall not be held responsible for any adverse effects resulting from the consumption of expired or improperly stored products.
2. Quality of Ingredients:
We strive to use the best quality ingredients available to us. However, due to seasonal variations, there may be slight differences in taste and appearance. Creative Soul Sustainable Growth (NPC) reserves the right to substitute ingredients of similar quality and value without prior notice.
3. Health Disclaimer:
Creative Soul Sustainable Growth (NPC) is not a medically certified establishment. Our products are intended to provide natural health support and are not a substitute for professional medical advice. Customers with specific health concerns or medical conditions should consult their healthcare provider before consuming our products.
4. General Project Management and Construction Terms:
4.1 Site Clearance:
Before the agreed starting date of the project, the client must ensure all renovation/construction areas are cleared of personal belongings and effects. Creative Soul Sustainable Growth (NPC) will not be held responsible for damages or losses to personal items left on the site during construction.
4.2 Power and Water Connections, Load Shedding, Delays:
It’s the client’s responsibility to ensure active power and water connections before work commencement. CS will make reasonable efforts to adhere to the project schedule but won’t be responsible for delays due to external factors like load shedding or adverse weather.
4.3 Renovations, Alterations, Matching Existing Finishes:
CS will endeavour to match new finishes to existing ones, though perfect matches cannot be guaranteed due to potential supplier changes. Clients agree to accept reasonable variations in finishes and materials.
4.4 Change Requests, Additional Orders:
Changes to project scope must be documented and signed by both parties. Costs for changes must be settled before implementation, failing which, changes revert to the original project requirements.
4.5 Project Timeline and Milestones:
Project Schedule: CS will provide a project schedule outlining key milestones and timelines. The client agrees to cooperate in adhering to the schedule to ensure timely completion of the project.
Milestone Payments: Payments are tied to project milestones as outlined in the project schedule. Failure to meet milestone deadlines may result in delays in subsequent project phases.
5. Payment Terms:
Payment terms are as follows: 30% scheduling deposit, 30% on project commencement, 30% on achieving 50% project completion, and 10% upon final handover. Prompt payment is required; late payments may incur a 10% monthly interest charge on the outstanding balance.
6. Termination of Services:
Either party may terminate services with written notice. If terminated by the client, CS is entitled to payment for all on-site services, materials, and third-party goods, including a cancellation fee of no less than 15% of the project value.
7. Guarantees and Warranties:
Guarantees and warranties provided by CS are subject to terms set by suppliers/manufacturers of materials and equipment used. Clients agree to abide by these terms.
8. Ownership of Goods:
All materials supplied by CS remain company property until full payment is received. Clients agree not to sell, transfer, or dispose of any materials until full payment is made.
9. Dispute Resolution:
Disputes shall be resolved through negotiation, mediation, or arbitration before legal action. Outstanding amounts remain payable during disputes.
10. Jurisdiction:
These terms are governed by South African law, and any disputes shall be brought before South African courts.
11. Agreement to Terms:
By engaging with Creative Soul Sustainable Growth (NPC), you agree to these terms and conditions. Any deviations require written agreement from both parties.
